Security & Responsible Disclosure
Security & Responsible Disclosure
Effective Date: May 14, 2026
At Shell & Joke Shop, we take the security of our website and customer information seriously.
We encourage responsible disclosure and welcome security researchers to report potential vulnerabilities in a professional and ethical manner.
If you believe you have identified a security issue on shelljokeshop.co.uk, please report it following the guidelines below.
Responsible Disclosure Guidelines
When reporting a security issue, please:
- Allow reasonable time for investigation and resolution before public disclosure
- Do not access, modify, or expose private user data without authorization
- Avoid actions that could harm users, services, or systems
- Do not exploit vulnerabilities for personal gain
- Comply with all applicable laws and regulations
How to Report a Security Issue
Please include the following details in your report:
- Clear description of the issue
- Steps to reproduce the vulnerability
- Technical details, screenshots, or supporting evidence
Send your report to:
Email: support@shelljokeshop.co.uk
Please do not contact individual team members directly regarding security matters.
Our Commitment
We take all valid security reports seriously and are committed to maintaining a secure environment.
- All reports are reviewed carefully
- Issues are prioritized based on severity and risk level
- We aim to respond within a reasonable timeframe
Updates
We may update this policy from time to time as our services and security practices evolve.
Contact Us
If you have any questions before or after placing an order, our support team is here to help.
Shell & Joke Shop
Fore St, The Quay, Looe PL13 1AS, United Kingdom
Phone: +44 1503 262284
Email: support@shelljokeshop.co.uk